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July 7, 2025

An Important Message from Kardish

After 46 Years of Service

Dear Valued Customers and Friends,

It is with heavy hearts that we write to inform you that Kardish will be closing our doors permanently. After 46 years of proudly serving the Ottawa community, we have made the difficult decision to wind down our business operations at all locations.

Our Sincere Apologies

We want to acknowledge that many of you have experienced challenges shopping with us over recent months. We know our stores haven't been fully stocked, and because of this we haven't been able to provide you with the exceptional customer experience that Kardish has been known for over the decades. We are deeply grateful for your patience and loyalty during this difficult period, and we sincerely apologize for any inconvenience this may have caused.

The Reality of Our Situation

Despite our best efforts and numerous initiatives to adapt to the changing retail landscape, the reality is that our business has been struggling for several years. The natural health industry has transformed dramatically, with shifts in consumer behaviour and increased competition making our traditional business model unsustainable. We have already closed several locations, and we will soon be closing our final two remaining stores at Merivale and Orleans.

A Celebration of 46 Years

While this news is sad, we are incredibly proud of what we've accomplished together over nearly five decades. We've had the privilege of helping so many customers on their health and wellness journeys, and the relationships we've built along the way have been the greatest reward of all. You have been more than customers - you've been part of the Kardish family.

Our Amazing Team Stays Until the End

We're touched that several of our long-term employees, upon hearing this news, have chosen to stay with Kardish until the very end. These wonderful people have been the heart and soul of our stores, and they would love the opportunity to see you one final time and say goodbye properly. Their dedication during this difficult time speaks to the special culture we've built together.

The End of Kardish Brand Products

One of our greatest sadnesses is that this closure means the end of our Kardish brand products. We know how much many of you have come to rely on and love these products that we've spent years developing and perfecting. The strong following you've shown for our Kardish brand items has been a source of tremendous pride for us.

Important Changes to Store Policies

Please note that effective immediately, the following policies are now in place:

  • All sales are final - We are unable to accept returns or exchanges on any purchases
  • Kardish Rewards Card program has been discontinued - Any existing points balances are no longer valid
  • No special orders or rainchecks - We are only able to sell inventory currently in our stores

Thank You

From the bottom of our hearts, thank you for 46 incredible years. Thank you for trusting us with your health and wellness needs, for supporting our family business, and for being part of our story. While this chapter is ending, the relationships and memories we've made will last forever.

With gratitude and warm regards,
Robert & Melinda Assaf

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